Shop FAQ
Updated over a week ago

How do I set up My Shop?

To set up My Shop, navigate to your Calaxy Profile and click the “Set Up My Shop” button. Follow the instructions on the screen.

What is a Payout?

A Payout represents the unlocking of funds from escrow for fulfilling a request made on Calaxy. When a user makes a request of a Creator, those funds are locked until the request expires or the Creator delivers on the experience.

When the Creator delivers on the experience, the funds are unlocked and a Payout is available to be sent to your Calaxy Wallet or a traditional bank account.

How do I initiate a Withdrawal?

To initiate a Withdrawal, navigate to your Calaxy Wallet by clicking on the wallet icon at the bottom of the application.

Click “Available Earnings.” Input a desired dollar amount to withdraw and follow the instructions on the screen.

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